Thank you for choosing Stox.io, a product of Stox io LLC. We strive to provide our users with the best experience and service. Please read our refund policy carefully to understand your rights and obligations.
General Policy
No Refunds for Subscription Fees
Stox.io operates on a subscription-based model. Given the nature of our service and the immediate access provided to premium features, we do not offer refunds for subscription fees once a payment has been processed. All Sales are final.
Cancellation of Subscription
Users can cancel their subscription at any time. Cancellation will prevent future billing, but no prorated refund will be provided for the remaining period of the current billing cycle.
Technical Issues and Service Availability
While we strive to ensure that Stox.io operates smoothly and efficiently, users may occasionally encounter technical issues or experience temporary service interruptions. These issues can arise due to factors beyond our control, such as internet connectivity problems, third-party service disruptions, or scheduled maintenance. We do not offer refunds for any downtime, technical issues, or temporary interruptions of service.We are committed to resolving any technical issues as promptly as possible. Users experiencing significant disruptions should report the issue to our support team at help@stox.io.
We will work diligently to restore full functionality. However, no refunds will be provided for any period of service unavailability, as our goal is to maintain continuous service and quickly address any issues that arise.
Data And Services
Stox.io relies on external sources to provide real-time market data and stock information. While we strive to ensure the accuracy and timeliness of this data, we cannot guarantee that the information is error-free, complete, or current at all times. Users acknowledge that market data is subject to rapid changes and potential inaccuracies.Stox.io, and Stox io LLC, cannot be held liable for any errors, omissions, or delays in the market data provided through our platform. Users should independently verify any information obtained from Stox.io before making any trading decisions. By using Stox.io, you agree that Stox io LLC is not responsible for any losses or damages resulting from reliance on the market data or any other information provided by our service.